One of the most common questions I get from new [tag]eBay[/tag] users relates to the little stars next to users' names on eBay. They are called [tag]Feedback[/tag] stars. [tag]Feedback stars[/tag] are awarded to eBay members for achieving 10 or more Feedback points. They are displayed next to the member’s User ID.
Members receive:
- +1 point for each positive comment and rating
- 0 points for each neutral comment and rating.
- -1 point for each negative comment and rating.
Here's what the different stars mean:
Yellow star (
) = 10 to 49 points
Blue star (
) = 50 to 99 points
Turquoise star (
) = 100 to 499 points
Purple star (
) = 500 to 999 points
Red star (
) = 1,000 to 4,999 points
Green star (
) = 5,000 to 9,999 points
Yellow shooting star (
) = 10,000 to 24,999 points
Turquoise shooting star (
) = 25,000 to 49,999 points
Purple shooting star (
) = 50,000 to 99,999 points
Red shooting star (
) = 100,000 points or more
Additionally, there is a newer system for tracking various aspects of an eBay transaction from the buyer's standpoint. It's called
[tag]Detailed Seller Ratings[/tag], and sellers are rated on a 1-5 star system on the following criteria:
- Item as described
- Communication
- Shipping time
- Shipping and handling charges
This system has been added to listings since May 2007. The intention is to offer a more granular view into what buyers think of the sellers performance. To understand eBay's Feedback system even better, you can view their eBay Feedback Tutorial here.
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