Sellers on [tag]eBay[/tag] are quite emotional about their [tag]Feedback[/tag] rating. Rightly so, since it is one of the most important ways for sellers to convince shoppers to trust them with their hard-earned dough. It's not the end of the world to get a negative comment, but it still hurts. In eBay University crowds there is always at least one person that asks how to get an "unfair" comment removed. Sad to say, it's pretty hard to get a comment removed. At least eBay offers [tag]Mutual Feedback Withdrawl[/tag] if a buyer and seller can work out their differences. Sometimes though, the comment remains like a Jägermeister stain on your favorite "Free Paris Hilton!" t-shirt.
If you have a couple blemishes on your otherwise stellar reputation, knocking you down from a solid 100% positive rating, you can recover.
A very cool little tool
If you have received a negative comment, your Feedback will reflect that with a percentage near you user ID as you buy and sell. It may say 99.7% or 99.8%. Can you ever get back to 100% you ask? or at least 99.9%? Yes, you can. eBay removes negative comments that are older than two years old, so those old transactions won't haunt you forever.
Another way though is to build positive Feedback up to counter the [tag]negative comment[/tag](s). For example, if you have 1500 unique positive comments, and 3 negative comments, you'll have a feedback rating of 99.8%. To push that back to 99.9% you'll need to keep your nose clean and get a your positive comments up to 1997. Don't forget you can get positive feedback from sellers if you buy things on eBay.
There is a cool little [tag]Feedback Calculator[/tag] that someone created to see what it takes to get the [tag]percentage[/tag] you really want. The more feedback you have the harder it is to bump it a notch or two. Have fun. You can find it at: http://home.alltel.net/micrep/feedback.html
Popularity: 6% [?]
4 comments ↓
Does Ebay automatically remove negative feedback that is over 2 years old or does that have to be requested? This is the first I have heard of that and my one and only negative is over 3 years ago, and it is still on my feedback record. I would love to get that removed since it really wasn’t deserved.
Hi Kim,
I jumped the gun a little, but the feature is scheduled to roll out later this year. Here are Bill Cobb’s words from the announcement:
“Feedback Recency-
Speaking of Feedback, I also announced an important change launching later this year that I think many members will appreciate. For years, members have asked us why we don’t retire old feedback that has lost its relevance, especially old negatives. Later this year, we are going to archive all but the last 24 months of feedback history. Your total score will remain, but your percent will be based on just the last 2 years of activity. All comments older than this will be archived.”
You will see that comment disappear later this year.
Here is a link to the announcement on eBay: http://www2.ebay.com/aw/core/200701171455042.html?ssPageName=CMDV:AB
I don’t want my neg removed. I only have one and I’m very proud of it! :-D
Good Post on ebay feedback! Thanks. Now if they’ll only make drastic changes to the fees
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