Entries Tagged 'eBay Motors' ↓

eBay Motors Changes Fees for Vehicle Sales

eBay Motors will begin taking a bigger chunk of the sale price after September 2, 2008. Rob Chesney, VP of eBay Motors announced fee changes that although inviting at first, they look kinda bad if you have a successful sale.

Currently, US sellers pay a flat $40 insertion fee for vehicles. If the vehicle sells, they pay a $50 "successful listing fee." (eBay doesn't call it a "Final Value Fee" because they are not automobile dealers. Therefore they cannot legally tie the amount of the fee to the sale price of the vehicle.)

Under the new arrangement, sellers can list their first four vehicles, in a given calendar year, for free. However, the Successful Listing Fee is $125.

So, it's a price increase any way you look at it. What used to cost a total of $90 now will cost $125.

Beginning with vehicle number five, the insertion fee will be $20 per vehicle, and successful listings will be charged $100. So in this case, what was $90 will now be $120. It's a fee increase for successful vehicle sales.

For vehicle sellers in Canada, the news is worse. They currently pay $4.25 to list a vehicle, and $50 more if it sells. Their fees will now be the same as the US fees. A real jump for them. (Thanks Bill for pointing this out.)

Granted, it will benefit sellers who list vehicles that do not sell, since they'll have less up front risk. My first thought was how vehicle sellers will game the system - and they will.

eBay Motors - Post 9/08

To take advantage of the four free listings. Sellers will definitely use multiple accounts. Four free per account. Simple, and not much harm done to anyone in the big picture.

The harm will come from dealers who sell off-eBay. Higher fees are an incentive to avoid them altogether.

Dealers will put more inventory on the site, thanks to the lower insertion fees. In turn they'll grab more leads, and intercept the sale to avoid the "successful listing fee." Buyers will have nowhere to turn when and if things go wrong. As a result, eBay Motors will suffer along with the eBay core site. Since buyers will say they "found the car on eBay" - eBay will take the hit.

Vehicle dealers are seriously hurting all over the world. This fee increase is coming at the worst possible time for them.

Popularity: 16% [?]

Four Things You Can Do About eBay’s New Policy

eBay and Walmart

One is a mega-corporation that is known for:

  • its great bargains
  • a vast selection of merchandise
  • squeezing suppliers till they scream
  • an ever-growing number of satisfied buyers

The other is eBay.

Buyers are not going to be satisfied because they will not find what they want.

eBay is stumbling through the summer toward what should be their biggest quarter this year. And they are still confusing and angering sellers. The newest policy affecting sellers states:

When buyers search and browse, only one of identical listings from the same seller will be displayed per result set.

In addition to displaying only non-identical listings from one seller, a maximum of ten listings from one seller will be shown per results page unless the only available listings are from the same seller. (bold is mine)

Why is that a problem? Well, lets say you have a set of Noritake china you picked up at a garage sale. You have 40 pieces to sell and you'd like to break them up and sell them one piece at a time. You list them on eBay at 8PM Sunday evening for seven days.

Lets say a shopper searches for that particular Noritake pattern. They want the salt and pepper shakers, and the gravy boat. But only ten of your items will show up at a time. So your salt and pepper shakers may show on page one of the search results, which would be good. But if your gravy boat happens to be number 40 of your items, the shopper will need to click through four pages of results to find it.

On Sunday evening when your listings end, all at 8PM, it's quite possible that items 20-40 will have never shown up together on page one of the search results. Not good exposure for your stuff.

Some sellers are beating their chests and saying eBay takes money for listings and refuses to display them. That's not true. eBay is simply not displaying them on page one. So they all need to put down their clubs and pitchforks and stop talking about lawsuits. It's silly. You cannot use the toilet at eBay without consulting the legal department. Generally speaking, eBay lawyers know more about the law than we garage-sale shoppers do.

(Even with the identical item policy, they have created a way for those items to be displayed. There is a link at the bottom of eBay pages that says "To view all identical listings, please click here." So legally, since the policy is stated quite publicly, by listing an item you agree to eBay's policies.)

Things You Can Do

  1. Cross-reference every single listing in the description. Link to "Seller's Other Items" everywhere. Make sure your shoppers know you have more for sale.
  2. Stagger your start times. Never list more than ten items at a single time. Spread every ten listings out by at least ten minutes to allow every ten to appear (at least for a while) on page one of search results.
  3. Sell with multiple accounts. It's not against the rules (yet), so if you can manage it, use multiple accounts and get more than ten items to show on page one.
  4. Learn to sell on Amazon. Buy my ebook and stop fooling around with eBay's ever-changing rules.

If you have other ideas, please add them via comments below. (And please - a lawsuit is not an idea.)

Popularity: 21% [?]

eBay: The Global Economic Democracy?

eBay Book markerBack in 2001 eBay handed out a few little goodies to their employees. This book marker was one of them. The same day, we also received a book called "for the people". Full of stories from happy eBay sellers as well as a page from Pierre Omidyar, eBay's founder.

In light of recent events at eBay, I wonder if they feel they are holding to the "core purpose" and their "vision for the future"? Have they earned the title of "a global economic democracy"? Or have they abandoned these ideas? I think it's interesting how much these ideas lean toward the seller, and that eBay is a marketplace.

They have gotten so involved in the transaction now that these ideas seem like ancient history. I remember years ago when they agonized over whether to allow Nazi items on the site. It was so agonizing because they were making a moral judgment after demanding to be recognized as "just a venue". If sellers and buyers had a problem back then, eBay's line was typically that it's between those two parties and eBay could not get involved. "We just provide the marketplace."

I also found it interesting in Pierre's page of the book he mentions the member "experience".

A member's experience wasn't dependent on their interaction with us, but more on how they interacted with on another.

Seems that interaction is becoming more and more difficult, because eBay keeps getting in the way. Pierre goes on to say,

I was thrust into the role of communicating the values I believed in, and setting the tone for those interactions. That's actually where the core values for the company come from - basic ideas about people treating each other fairly and equally, respecting individuality, believing that everyone has something to contribute, and trusting that an honest and open environment can bring out the best in people.

eBay as we knew it is over. They have become strangely paranoid. Disallowing links to the outside world, trying to control sellers with smoke and mirror discounts based on shipping charges, and rumors of a PayPal only policy.

Does that sound like a global economic democracy? I did a search for a list of all the countries in the world on Wikipedia, then I looked for the ones that felt they had to tell the world they are a "democracy" by putting in their country's name. Here's a short list:

  • Algeria - People's Democratic Republic of Algeria
  • East Timor - Democratic Republic of Timor-Leste
  • North Korea - Democratic People's Republic of Korea
  • Laos - Lao People's Democratic Republic
  • Western Sahara - Sahrawi Arab Democratic Republic

Not surprisingly, these countries are not known as bastions of freedom.

Then there's one that is no longer around. They clamped down on people who tried to stay connected with the outside world. They even shot their own citizens. They built a wall to keep people in, but ultimately, people figured out a way to leave, and the country melted away. It was called the German Democratic Republic - otherwise known as East Germany.

Popularity: 8% [?]

eBay’s Mutual Feedback Withdrawal to be Withdrawn

In an announcement this morning eBay's Brian Burke reviewed the upcoming changes to the eBay Feedback system. The main change is that sellers will only be able to leave positive feedback for buyers, and that change becomes official on May 19th.

While a few minor adjustments were covered in the announcement - buyers must wait seven days instead of three days before leaving negative feedback - there was a new one that may upset some people. To quote Brian:

We mentioned that we'd be aligning the Mutual Feedback Withdrawal process with the new system. After much consideration, we've made the decision to remove the Mutual Feedback Withdrawal process. The reason is that – under the new rules - it opens sellers up to extortion. As part of this decision, Mutual Agreement from third-party Feedback mediation services, such as SquareTrade, will also no longer be accepted.

Obviously, if sellers cannot leave negative comments for buyers, feedback withdrawal cannot be mutual. But why not leave it open for recalcitrant buyers to withdraw a negative comment? Many situations are resolved after a misunderstanding, or even after a comment is left accidentally and the buyer may want to change their mind.

The stated reason is that sellers are opened up to extortion. But it seems allowing only the buyer to leave negative comments opens the seller up for the same extortion. Buyers can say, "Give me XXX or I'll leave a negative comment." just as easily as "Give me XXX and I'll remove the negative comment I left."

Anybody worried?

eBay is about to open up feedback all the way back to 1996 and tinker with it. They will be giving credits for old repeat buyers, wiping out certain undeserved negatives, etc. Given the latest track record with Best Match, eBay Partner Network, and other new roll-outs - is anyone just a little concerned?

See the entire announcement here.

Popularity: 28% [?]

How to Use Your Tax Rebate Check

From my inbox this morning:
How to use Your IRS Rebate check

As you may have heard, the Bush Administration said each of us would get a rebate check to stimulate the economy.

If we spend that money at Wal-Mart, all the money, will go to China. If we spend it on gasoline it will go to the Arabs, if we purchase a computer it will go to India, if we purchase fruit and vegetables it will go to Mexico, Honduras, and Guatemala, if we purchase a good car it will go to Japan, if we purchase useless junk it will go to Taiwan and none of it will help the American economy.

We need to keep that money here in America. The only way to keep that money here at home is to spend it at yard sales, since these are the only businesses still in the US.

Popularity: 6% [?]

eBay Live! Chicago Registration Now Open

Members may begin registering for eBay Live! 2008 now at: http://pages.ebay.com/ebaylive/

eBay is expecting between 10,000 to 15,000 attendees this year in Chicago. The event will be held at McCormick Place, June 19-21, 2008. Could this be the last eBay Live? Rumors are flying - but we'll have to wait.

I'll be speaking this year on Blogging to Boost Your Business, along with my friend Mikal Belicove. We had a great big packed room last year and hope the interest will be high again. We'll also be covering Choosing a Niche for your business which should prove to be very interesting as well.

More later. Gotta go sign up!
Below you can check out Chicago Posters on eBay now.

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Add eBay Listings to Wordpress

Popularity: 5% [?]

GM Posts Record Loss - Looks to eBay Motors?

[tag]General Motors[/tag] Corp. reported a $38.7 billion loss for 2007 on Tuesday, the largest annual loss ever for an automotive company. It's astounding, but reasons given are restructuring and a write-off of tax credits. GM's previous record loss, in 1992, was $23.4 billion because of a change in health care accounting.

[tag]GM Dealers[/tag] to Sell on [tag]eBay Motors[/tag]

The bigger news for eBayers is that GM has struck a deal for 3,900 dealers to list on eBay Motors. The announcement, made last Friday in Automotive News, said dealers would list their entire inventory on eBay Motors. The article says the dealers may list for free, but you can bet eBay will be paid for successful transactions. GM’s brands include used Buick, Chevrolet, GMC, Pontiac, Cadillac, Hummer, Saab and Saturn. Dealers will be listing all inventory including certified used cars starting sometime in the second quarter of 2008.

The [tag]Opportunity[/tag] for eBayers

Just in time, my book "[tag]Showroom Secrets[/tag]" is a guide to working with car dealers. It tells how to approach, who to talk to, and mistakes to avoid when listing vehicles for dealers. There is going to be some serious business for people who want to make some money.

See the entire press release from last week here... Continue reading →

Popularity: 6% [?]

Face2Face with FADA - Florida Automobile Dealers Association

I've just had the opportunity to speak with about 100 auto dealers in Orlando, Florida about eBay Motors. The session lasted about an hour and had good participation from dealers.

Topics included best practices in the areas of pricing, format choice (whether auction, fixed-price, Best Offer, Local Markets), and writing good titles. Lots of the comments from dealers after the session indicated that they found the information useful and planned to implement it as soon as they got home.

See more on the event on DealerClasses.com here.

Popularity: 4% [?]

Does anyone see a contradiction here?

Since the [tag]NADA [/tag]show early this year, [tag]eBay Motors[/tag] has been rolling out their new product [tag]Local Markets[/tag]. This is in a basic sense, an eBay Store for [tag]car dealers[/tag]. There are some differences which I'll discuss, but in a nutshell there are a lot of similarities. Local Markets was released right around the time that eBay core decided to "rebalance" the marketplace with increased Store fees and an emphasis on traditional auction-style listings. Let's review the reasons why the rebalancing took place in the words of Bill Cobb.

Reasons for "rebalancing" the [tag]eBay [/tag]marketplaceebay_scale.jpg

In his announcement and at eBay Live! Bill Cobb gave these reasons for the adjustments:

  • For buyers, core (traditional eBay.com) listings deliver the "signature eBay buying experience"
  • For sellers, "they're the fastest way of selling on the internet"
  • Auction-style listings are the "foundation of eBay" its "DNA" and made eBay what it is. Auction-style listings will always be "front and center" on eBay.com."
  • Auction-style listings are responsible for 91% of the GMV (gross merchandise volume) on eBay.com

According to eBay, [tag]eBay Store[/tag] listings were intended to be a "way to display large amounts of inventory at a low price" and were meant to encourage an abundance of inventory on the site." However, he said it was "troubling" when they saw how Store listings had grown over traditional auction-style listings. At the time of the announcement, he said:

  • 83% of all listings were Store listings
  • Store inventory takes 14 times longer to sell - in some media categories it takes 40 times longer to sell an item
  • Operations costs - the cost of hosting a Store listing - is 50% more than hosting a core listing

To counter this troubling situation and tip the sellers back toward traditional [tag]auction[/tag]-style listings, eBay adjusted (raised) the fees on eBay Store listings and has offered breaks to those listing auctions and fixed-priced listings. Some sellers felt betrayed since eBay has encouraged eBay Store development, and then all of a sudden changed their tune. Sellers who had built businesses largely based on their Store listings found their fees had risen to a level they were unable to meet.

eBay Motors Local Markets

With all that in mind, let's look at what eBay Motors is promoting. Until the Local Markets product came along, auto dealers (who list the most vehicles on eBay Motors) did not have the option of listing their vehicles as eBay Store items. Those dealers could have eBay Stores, but generally listed parts and accessories as Store listings. Vehicles were listed as auction-style listings, or fixed-price (Buy It Now) listings. The fee was (and is) $40 to list a vehicle, and if it sells there is a Successful Transaction fee of $50. These listings were visible to anyone who searched on eBay Motors regardless of location.

Local Markets listings are different. They are visible to eBayers within 100 miles of the [tag]dealership[/tag]'s physical location. Local Markets listings are also exclusively Best Offer listings. No set price, no reserve, no Buy It Now. The shopper makes an offer, and the dealer accepts or rejects it, or counters the offer. The hope is that people will more likely visit the dealership for a test drive and to kick the tires. Then they may consummate the deal on the spot, or go home and make a Best Offer through eBay Motors. The process is very much like a classified ad really. Find a car you like, make sure you like it, then haggle with the dealer. (As a side note: This is the only place you'll see eBay virtually encourage sellers to make a deal off eBay.)

Another feature of Local Markets is the dealer may list their entire inventory for one flat monthly price. For $1000 per month the dealer can list every car on the lot. Along with their subscription, they are given a Featured eBay Store. Auction-style listings still cost $40 each to list with a $50 Transaction Fee at the end of a successful sale.

Am I the only one that sees this?

So let's get this straight. In a nutshell, eBay steered the "core" away from large amounts of costly, slow-moving inventory to give both buyers and sellers a better experience. Auctions give the buyer the "signature eBay experience", and auctions are the "fastest way of selling on the internet" I think is how that went. Just for the record I totally believe that.

Why then is eBay Motors heading in the exact opposite direction? Local Markets is encouraging dealers to list vehicles that they would never have listed as an auction. All of their inventory doesn't belong on eBay Motors.

The cost

What about the cost to host these? Dealers turn their inventory approximately every 90 days. Once they sell a vehicle on the lot, or dispose of it through the brick and mortar auction house, they will have to remove it from eBay. In my experience with dealers, they are not the most vigilant when it comes to maintaining their online inventory. Through Local Markets, there will be lots of cars listed that are already gone, costing eBay. In fact, the listings are already becoming glutted with ho-hum [tag]Best Offer[/tag] cars. Costly, slow-moving inventory is what they are getting. The opposite of what they said they wanted to core sellers.

The experience

What about the user experience? Isn't that important? If eBay's "DNA" is auction-style listings, and eBay Motors is eBay's child - wouldn't they have some "matches" in that DNA? eBay should stick to what "made eBay what it is" and let [tag]AutoTrader.com[/tag] and [tag]Cars.com[/tag] have the classified space. When AutoTrader.com tried auctions it didn't work. eBay should learn from that.

Some will pat me on the head and say, "Well cars are different, people want a test drive since they're spending so much money." Yet, we don't see similar strategy being used when we look at diamond jewelry, fine art, and other items that sell for prices higher than the average eBay Motors sale. In the first six years of eBay Motors, two million vehicles were sold. Seems every time I sat on a plane next to someone, they told me they'd purchased their last vehicle on eBay Motors, or knew someone who had. With all the talk about the excitement of "Winning" with [tag]Windorphins[/tag], and "[tag]Shop Victoriously[/tag]" (and they DO show a car in at least one of those commercials) it seems a real contradiction to push a product that allows for none of that. Do you actually think a car dealer will let you test drive the car, then let you leave to go home and make a Best Offer? Why do people use the internet to buy cars in the first place?? It's because they absolutely hate the traditional process of buying a car through a dealer.

When I teach dealers to use eBay Motors, I will discuss the Local Markets product. My emphasis will still be on the national (and international) listings. One of the best reasons to use eBay Motors is because it give sellers a market reach no one can match. It creates excitement for the buyer. eBay Motors is offering "[tag]eBay Motors University[/tag]" again in many cities. Unfortunately, the emphasis is on Local Markets and is perceived by many dealers as a "pitch" from eBay. If you're a dealer considering Local Markets, search for a common vehicle on eBay Motors, within 100 miles, and if there are scads of Best Offer vehicles with nearly identical titles - you've found a Local Markets dealer. Call them up and ask them how it's going...

Visibility

One of the reasons eBay Store listings are slower sellers is because they have lower visibility on eBay when a user performs a search. Lower visibility equates to slower sales - that's not true with eBay Motors? C'mon. We're being told that limiting visibility to within 100 miles of your dealership will increase sales. What is not said though is that the potential customers within that radius are also seeing the print ads, TV ads, and hearing the radio ads for all of your current competition in your local market. The people down the street already feel they know what's available locally, they want to know what's available on the other side of the fence. They also have opinions and prejudices of your dealership that a person two states away doesn't have. Finally, if shoppers are interested in buying from a local dealer through eBay Motors, your current national listings already show up within 100 miles of your dealership, and around the world.

It's not you, it's me..."

Who has changed? The shopper or eBay? How can eBay say auction-style listings are the most cost-effective way to sell, and offer the best user experience overall - then encourage exactly the opposite with auto dealers? What happens down the road when there are far more mediocre Best Offer only vehicles, thoughtlessly listed? Will eBay rebalance the marketplace again? Haven't they learned? They should not push this product on dealers.

I personally really like car dealers. But some people may be of the opposite opinion feeling "since the dealers have done it to us for all these years, it's about time someone's doing it to them."

Popularity: 4% [?]

How do I ship a vehicle purchased on eBay Motors?

I have two answers for this question.

1) If you're a dealer. Don't get involved in shipping.

2) If you are the buyer, I'll give you some insight on choosing an [tag]auto transport[/tag] company.

I advise dealers to steer clear of suggesting a shipper to your customers. If you pick the shipper, Mr. Dealer, the buyer will assume you have a "connection" with the company and you're recommending them based on that. Then if the shipper damages the car, guess who gets the flack and negative feedback? You.

I usually recommend a site called transportreviews.com to buyers so they can see what others are recommending. It's a user driven site that reviews transporters from all over the country. They currently have nearly 6,000 reviews. Don't be alarmed by negative comments - most people tend to only leave reviews when they have a complaint. You can sort by number of total customers, company name, location and even by 'popular routes.'

If you are a dealer, explain the process to your buyer. Let them know that [tag]moving a car[/tag] across the country can take a couple of weeks at times. Most buyers don't realize that shipping a car is not like sending a package through the mail. The vehicle may be loaded at the departure location on one truck, then put on a truck to haul it to a depot across country, then put on another 'local' truck to ship it to the destination. The buyer should also know that a vehicle transported a long distance can arrive rather dirty. Does the shipper clean the car at the end of the trip? Some do, it's something to consider.

Choices will face your customer as they choose a shipper. Choices include:

  • Open or closed transport? (closed offers more protection)
  • Guaranteed top-loading (less moving around on the trailer when delivering vehicles along the way)
  • Door-to-door, or depot-to-depot shipping? (Involves driving to the depot to drop-off / pick-up the vehicle)
  • What kind of insurance is available?
  • Does the shipper own their trucks? or do they contract with independent carriers? (If they own their trucks, it's easier to track, and easier to figure out who's responsible for problems along the way.)

While it may seem confusing to ship a vehicle the first time, it's not impossible - it happens every day thousands of times. Educate your customer if you're a dealer, and if you've purchased a vehicle you should educate yourself.

Personal note: I've worked with the people at Dependable Auto Shippers for many [tag]eBay Motors[/tag] events. I personally trust them greatly and I'd use them if I had a car to ship. They are one of the few shippers that offer an online quote and they have their own trucks - which I like.

[tags]vehicle shipping[/tags]

Popularity: 4% [?]

Should We Have an eBay Store?

This question is asked by [tag]auto dealers[/tag] and also by [tag]eBay sellers[/tag] in general quite often. There is a lot written about eBay Store already but I'll try to put the main points in a nutshell.

The main reason to have an eBay Store is to compliment your auctions. Even with this summer's fee increases a store is still a cost-effective, and relatively simple way to have an online presence. A Basic eBay Store is $15.95 per month, and each item is approximately $.10 to list for 30 days. With the immense traffic eBay gets, you are bound to get people to look at your eBay Store quicker than if you have a stand-alone website. If you set your store up correctly, you are also going to be ranked higher by the [tag]search engines[/tag] too.

I generally tell people to think of your [tag]eBay Store[/tag] as a way to compliment your [tag]auctions[/tag]. The auctions are included in standard search results, Store items as a rule are not. So generally your auction or fixed-price eBay.com listings are going to get more traffic. If then you use those listings to [tag]drive traffic to your Store[/tag] you'll sell more.

For example:
Say you're a Toyota dealer and you sell used cars (and a new one once in awhile) on eBay Motors. How can you branch into other areas? Well, the Parts and Accessories segment of eBay Motors is still the fastest growing area of the site with a part or accessory selling every second 24/7. If your dealership has a parts department why not add an eBay Store with accessories for the cars you sell? Imagine a person looking at your listing, bidding and winning, and then you -through your customized Winning Notification email- invite them to look in your eBay store for additional items.
From the other direction, imagine you have parts, accessories, manuals in an eBay Store - and a few up for auction. People looking for those items can also be invited via a link in your listing to browse your other items. You may find someone who was looking to buy an owner's manual will purchase a car as well.

I recommend that dealers have an eBay Store to sell Parts and Accessories. It's an add-on channel for your business which will expand your market reach and help you develop customers that may come back for a much larger purchase later.

Start selling online today! Open a storefront on eBay!

Popularity: 4% [?]

What cars sell on eBay Motors?

This is perhaps the most common question I get from my eBay Motors dealers. If you're a dealer and you're looking to sell cars on eBay Motors - you may wonder yourself.

70% of the vehicles sold on eBay Motors are everyday vehicles. Specialty and exotic vehicles also do well, as do collector cars and supply constrained vehicles. In fact, eBay Motors eBay Motors was formed just in time to take advantage of the hard-to-find PT Cruiser. When dealers received them, many would put them on eBay and get a premium because of the high initial demand and low supply.

You don't have to have hard to find inventory to sell on eBay Motors though. You can simply move your aged inventory of common vehicles if you use the right strategy. One dealer reported this week (and I've seen this in the dealerships I've worked with) that cars priced $5000 and under move quite well for him. Don't forget people come to eBay looking for a deal.

When searching top searched terms in eBay Motors through eBay Pulse, the terms "salvage" and "project" are in the top four. That should tell you something. When you get a DOA vehicle in and give someone a little on trade for it, throw the thing up on eBay and see what happens. I did this once with a Toyota 4Runner which was a mess. The engine knocked, it was very rusty, and the dealership gave $500 on trade for it. I took photos of it as is and put it on eBay with a thorough description and it sold for $1675.

Also if you're a dealer in the north and you get a convertible in November, you can still sell it to someone in Arizona in the winter. eBay Motors reach makes that possible.

You're not going to get top dollar for cars sold on eBay Motors. Once you get past that, and use eBay as a liquidation tool with international reach, you'll sell cars and you will make more than if you take those cars to the brick and mortar auctions.

See a tutorial on How to Sell on eBay Motors

Popularity: 4% [?]

Top eBay Motors Questions from DADA

Earlier this week I spoke for the Detroit Auto Dealers Association regarding selling on eBay Motors. There were approximately 40 in attendance and they ranged from managers to internet salespeople. Some of the questions raised were common for many dealers and I thought I'd cover them in the next few posts. Many relate to eBay in general, and some are dealer specific.
Some very good questions were (in no particular order):

I'll handle these in individual posts in the coming days. Meanwhile, I'm still in Michigan enjoying my Mother's cooking, and the unseasonably warm December weather.

Be back soon...

Popularity: 3% [?]